Content moderation is the process of ensuring that the user-generated content upholds the platform’s specific guidelines and fulfills its rules and regulations. It refers to how the user-generated content is monitored and edited to meet the platform’s guidelines before finally publishing it.
Whenever a user submits content for your website, it is your responsibility to carefully go through it and make sure that it abides by your or other community guidelines.
Content moderation can be of different types, such as human moderation, AI moderation, or human & AI moderation. We will talk about these types of moderations some other day. Today our topic of discussion is “the do’s and the don’ts of content moderation.”
So, here in this article, we will highlight a few important do’s and don’ts of content moderation. You must read this article carefully if you are a business owner, the head of the content moderation department, or a content moderator.
After reading this guide, you will improve your content moderation services and will be able to perform better while handling user-generated content.
So, without any further delay, let’s get started exploring the do’s and don’ts of the content of moderation.
Do’s of Content Moderation.
Identifying what to do in content moderation services depends on the website. The rules and regulations vary from site to site. There are plenty of factors that need to be considered before deciding the do’s of content writing for a particular website.
However, some common do’s of content moderation services uphold for all online communities, such as social media, an online marketplace, or a sharing economy site. Let’s discuss them.
Here are a few common do’s of content moderation.
· Set Clear Rules and Regulations
The first thing you need to do is set clear rules and regulations for everyone directly involved with your platform. Make sure everything is precise, clear, and easy to understand for the users. You allow content moderators to quickly moderate the content and edit it to meet your platform guidelines when you do this.
· Choose the Moderation Method that is Most Suitable for You
Different types of content moderation services work for different kinds of people. So the first thing you need to do is start by looking at what kind of content is present on your site and what kind of your users are.
In this way, you will create a clear picture of what is required from your moderation method and what things you need to set up.
· Moderate All Type of Content
Either you are running an online marketplace, a social media platform, a dating site, or any other platform, make sure you moderate all types of content. That’s necessary because it will help users enjoy a pleasant experience and enjoy meaningful content on your website.
Don’ts of Content Moderation
Here are a few common don’ts of content moderation.
· Don’t Misinterpret Good Content.
Quality content is the key to gain traffic to your website. Adding quality content is the best way of bringing more and more visitors to your website. That’s why you need to understand what good content is.
Never commit the mistake of misinterpreting good content with bad content. Otherwise, you may end up rejecting good content, which would have brought significant visitors to your website.
· Don’t Delay Starting Content Moderation Services.
Many companies commit the mistake of delaying content moderation services, especially when they start a company. This isn’t a good practice at all. Do not delay starting content moderation services, especially when your objective is to scale up your business.